Jeebangla Privacy Policy — Your data is safe with us

1 Introduction & Scope

Jeebangla.app ("jeebangla", "we", "us") — this Privacy Policy explains how we collect, use, store, and protect the personal information of our website and service users ("you", "member").

This policy applies to all jeebangla services — including website browsing, account registration, betting activity, payment transactions, and all interactions with customer support.

We believe you should have full control over your personal data. That's why jeebangla collects information transparently and never requests data beyond what is necessary. We respect every member's privacy in accordance with international data protection standards.

2 What Data We Collect

Jeebangla only collects information that is necessary to deliver our services effectively. The data categories are outlined below:

2.1 Identity & Contact Information

• Full name, date of birth, and gender.
• Email address and mobile number.
• Current and permanent address.
• National ID or passport number (for KYC verification).

2.2 Financial Information

• Mobile banking number (bKash, Nagad, Rocket).
• Card details (processed in encrypted form through the payment gateway only; we do not store card numbers).
• Transaction history and amounts.

2.3 Activity & Behavioral Data

• Betting history and preferred sports.
• Login time, session duration, and features used.
• Device type, operating system, and browser.
• IP address and approximate geographic location.

2.4 Contact Information

• Messages and complaints sent to customer support.
• Records of live chat conversations.
• Information provided through surveys or feedback forms.

3 How We Collect It

Jeebangla collects information in several ways. We are committed to keeping you informed about each method.

Direct Collection

You provide information directly when filling out the registration form, submitting KYC documents, or contacting customer support. This data is always collected with your full awareness.

Automatic Collection

When you browse jeebangla.app, certain information is collected automatically through cookies, log files, and tracking technologies — including your IP address, pages visited, and click patterns.

Collection from Third Parties

Limited data is occasionally collected from payment gateway and identity verification providers for transaction verification and fraud prevention purposes. All such third parties are required to comply with our Privacy Policy.

4 Purpose of Data Use

Jeebangla uses your information only for the purposes listed below — never for anything beyond that:

• Account Management: To support registration, login, password recovery, and account security.
• Service Delivery: Processing bets, payments, bonuses, and winnings payouts.
• Legal Compliance: Fulfilling license conditions, Anti-Money Laundering (AML) regulations, and KYC requirements.
• Fraud Prevention: Detecting suspicious activity and protecting account security.
• Service Improvement: Analyzing user behavior to improve your experience.
• Communication: Sending important updates, security alerts, and transaction confirmations.
• Personalized Offers: Sending relevant promotions tailored to your preferences (with the option to opt out).

5 Data Sharing Policy

Jeebangla does not sell your personal data to any third party. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, and technology services. These partners receive only the data necessary for their specific role and are bound by confidentiality agreements with us.

5.2 Legal Obligations

Data may be shared in response to court orders, regulatory authority requests, or law enforcement investigations. In such cases, we are legally obligated to comply.

5.3 Business Transfers

In the event of an ownership change or merger, member data may be transferred to the new owner. However, the terms of this policy will continue to apply.

5.4 What Is Never Shared

• Sale of data to advertisers or marketing companies.
• Sharing data with other betting or gaming platforms.
• Disclosing your information to family members or employers without your consent.

6 Cookie Policy

We use cookies on jeebangla.app to give you a better experience. Cookies are small text files stored in your browser that help improve how the site works.

To disable non-essential cookies, manage your cookie preferences through your browser settings. Note that turning off cookies may affect the functionality of certain features.

7 Data Security Measures

Jeebangla uses multiple layers of security to keep your information safe:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Option to use OTP or an authenticator app at login.
• Firewall & DDoS Protection: Advanced server-level security is in place.
• Regular Backups: Multiple encrypted backups of data are maintained.
• Staff Training: Our team members receive regular training on data protection practices.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.

8 Your Data Rights

As a jeebangla member, you have the following rights over your personal data:

To exercise any of these rights, email support@jeebangla.app. We will respond within 30 business days.

9 Data Retention Period

We do not retain your data longer than necessary. Our general retention guidelines are as follows:

• Account Information: For a minimum of 5 years while your account is active and after closure, as required by law.
• Transaction Data: 7 years (in compliance with financial regulations).
• KYC Documents: 5 years after account closure.
• Customer Support Communications: 2 years.
• Analytics Data: 1 year (in anonymized form).
• Marketing Preferences: Until you opt out.

Once the retention period expires, data is securely deleted or anonymized.

10 Minor Protection

Jeebangla strictly does not provide services to anyone under 18. We never knowingly collect personal information from minors.

Date of birth is verified at registration, and additional proof of identity may be requested in cases of suspicion. Should we become aware of any minor's data in our system, the account will be immediately closed and all associated data permanently deleted.

If you believe your child's information may have been submitted, please contact support@jeebangla.app immediately.

11 Policy Changes

Jeebangla may update this Privacy Policy from time to time. When significant changes are made, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A clear notice will be displayed on the website.
• The "Last Updated" date at the top of the page will reflect any changes.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly.

This Privacy Policy was last 1 January 2026 updated on.

12 Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: support@jeebangla.app
• Privacy Officer: privacy@jeebangla.app
• Live Chat: Available 24/7 at jeebangla.app.

An initial response will be provided within 7 business days of receiving a complaint, with full resolution aimed for within 30 business days.